3M Job Openings for Freshers in Bengaluru as Application Support Engineer

3M Job Openings for Freshers3M Schedule to hire Application Support Engineer – Healthcare Information System in Bengaluru. B.Tech/B.E. (Any Specialization, Computers) Can Apply for this position. We are looking for Application Support Engineer – Healthcare Information System with Knowledge Base in conjunction with the execution of issue resolution duties.

Company Name3M
Company URLhttps://www.3mindia.in/
Job RoleApplication Support Engineer – Healthcare Information System
Job LocationBangalore / Bengaluru
QualificationB.Tech/B.E. (Any Specialization, Computers)
ExperienceFreshers
3M Job Openings for Freshers
3M Job Openings for Fresher

3M Job Openings for Freshers Description

Position Description

M*Modal offers a new breed of speech understanding applications. Our hosted conversational documentation services help healthcare providers capture clinical information from dictation and transform it directly into accessible, retrievable, and shareable electronic files. M*Modal serves hospitals, medical clinics, and medical transcription companies representing a transaction volume of more than 400 million dictation minutes a year.

3M Job Openings for Freshers Role

  • Provide Enterprise level product support to clients (internal and external) via phone, email & remote.
  • Resolve assigned incidents within the SLA timelines working with internal(L3/IT/Development) and external(clients/vendor) resources.
  • Monitor dashboards indicating application & server health. Maintain 100% application/server uptime by resolving the application issues reported
  • Document all resolution activities, communication related to support request/Incidents in the respective support/incident ticket.
  • Maintain status of issues in incident tracking system and perform appropriate follow-up on escalated issues.
  • Participate in new product roll outs, maintenance releases, testing, documentation and operational improvement projects.
  • Contribute to Knowledge Base in conjunction with the execution of issue resolution duties.

How to Apply:

Click Here to Apply