Cloudera Job Openings as Desktop Support Technician in Bangalore
Cloudera Job Openings – Cloudera Schedule to hire Desktop Support Technician in Bangalore for Freshers. Any Graduate can apply for this position. We are looking for Desktop Support Technician with Strong customer service skills and great attention to detail.
| Company Name | Cloudera |
| Company URL | https://www.cloudera.com/ |
| Job Role | Desktop Support Technician |
| Job Location | Bangalore |
| Qualification | Any Graduate |
| Experience | 0 – 2 Years |
Cloudera Job Openings Description
You will…
- Provide IT Support in a mixed Mac OS X, Microsoft Windows 10 and Linux environment
- Manage the new hire onboarding process: set-up accounts and equipment for new employees and provide user training
- Manage the IT Helpdesk ticket queue using JIRA Service Desk
- Administer G-Suite, Okta, Microsoft Active Directory, and other corporate platforms
- Provide meeting, A/V and VoIP support
- Document and update IT processes, while trying to find holes in them
- Have familiarity with using a ticketing system to manage and solve IT issues (JIRA preferred)
- Manage our local and remote printers
- Support iOS and Android devices
You have…
- 0-2 years of Desktop Support in a Mac/Windows environment (we are 75% Mac)
- Some experience using an MDM solution – preferably JAMF and/or Airwatch
- Knowledge in anti-virus/malware solutions
- Familiarity with video conferencing tools (Zoom & Hangouts Meet Preferred)
- Strong customer service skills and great attention to detail
- Ability to excel in a high growth, team focused company with minimal day to day supervision
- BS in a technical major preferred
Perks…
- You will be working in IT, so you’ll constantly test and evaluate new technology as it becomes available
