Netskope Careers in Bangalore as IT Support Admin

Netskope CareersNetskope Careers Schedule to hire IT Support Admin for At least 2+ Years  years of experience in an IT support role for a high growth startup company. Any Graduate / Any Post Graduate can apply for this position. We are looking for an  years of experience in an IT support role for a high growth startup company with Excellent customer service skills.

Company NameNetskope
Company URLhttps://www.netskope.com/
Job RoleIT Support Admin
Job LocationBangalore
QualificationAny Graduate / Any Post Graduate
Experience2+ years
Netskope Careers
Netskope Careers

Netskope Careers Job Description

JOB DESCRIPTION:

Responsibilities

We are looking for Junior IT Support Admins with both the technical and interpersonal skills to
join our Corporate Engineering India team in a fast-paced startup company. If you are looking
for a company with long-term IT career opportunities; and you have strong IT technical support
skills with a focus on providing end-user solutions, we want you on our team.

Responsibilities:
● Monitor and resolve user daily requests through a ticket tracking system
● Asset tracking and user hardware management using our current tracking systems
● Manage hardware inventory and work with vendors to ensure we have adequate IT
equipment and peripherals for new hires and upgrades
● Work closely with other IT team members to update processes and procedures
documentation
● Evaluate and recommend hardware setup to keep up with the different vendor changes 
● Work with various system management tools to enforce security updates and patches
● Setup and decommission user accounts to services on-prem and cloud-based in a Single
Sign-on environment
● Support user systems in a Windows and Mac environment
● Coordination and scheduling for testing of audio/visual equipment prior to corporate-
wide meeting events
● Participate in an on-call rotation schedule
Requirements/Qualifications
● Minimum 2 years of experience in an IT support role for a high growth startup company
● Minimum 2 years of experience in end-user support in a Microsoft Active Directory
environment
● Minimum 2 years of experience in working with audio/video services like Zoom
● Minimum 2 years of experience with supporting Mac OSx and Windows operating
systems
● Minimum 2 years of experience with troubleshooting and resolving networking LAN,
Wifi and VPN issues
● Familiar with application assignment using SSO and reset MFA devices
● Excellent customer service skills
● Need to be able to work:
o One starts at 6 am to 2 pm local time OR
o Another starts at 1 pm to 9 pm local time

Educational Qualifications
 
Graduates from recognized and accredited universities / Colleges only

How to Apply:

Click Here to Apply