Shell Recruitment 2021 as Support Engineer in Bangalore

Shell Recruitment 2021Shell Schedule to hire Support Engineer in Bangalore for 3 to 5 years of IT experience in a corporate setting in Bangalore. 4-year Degree related to IT can apply for this position. We are looking for Support Engineer with Knowledge of Shell delivery methods, Project Delivery Framework, Agile, DevOps.

Company NameRoyal Dutch Shell
Company URL
Job RoleSupport Engineer & Customer Service
Job LocationBangalore
Qualification4-year Degree related to IT
Experience3 – 5 Years
Shell Recruitment 2021
Shell Recruitment 2021

Shell Recruitment 2021 Job Description

Responsibilities Include:

  • Deep functional SAP ARIBA knowledge that will support incident and problem management; functional support questions; integration points and transaction and interface monitoring.
  • Responsible for technical, functional and performance related incidents and problems
  • Responsible for Change & Release Management and management either from vendor releases, customizations and configuration changes.
  • Responsible for SAP Ariba Data management, data impact analysis and co-ordination of data changes.
  • Special Challenges:
  • New role within the organization and part of a team building in Shell’s IT hub in Bangalore (ITHB).
  • Being able to translate complex technical issues into simple business opportunities in support of decision making

Skills & Requirements:

  • Typical Years of Experience:  3 to 5 years of IT experience in a corporate setting
  • Minimum Education or Certification:  4-year Degree related to IT


  • Detailed product knowledge of SAP Ariba Upstream and Downstream modules:
  • Ariba Sourcing
  • Ariba Contracts
  • Ariba SIPM (incl. SIM) – Supplier Information & Performance Management
  • Ariba Contract Compliance
  • Ariba APC (Ariba Procurement Content which is Catalogs (including Catalog Syndication)
  • CIG – Cloud integration gateway
  • Guided buying


  • Product knowledge of SAP Ariba Other Modules:
  • Ariba Network –Buyer (P2O) or Ariba Invoice (P2P)
  • Ariba Supplier Collaboration / Ariba ERP Cloud Integration
  • Knowledge on SAP MM/S4
  • Knowledge of Software as a Service (SaaS)
  • Knowledge of Shell delivery methods, Project Delivery Framework, Agile, DevOps
  • Knowledge of Supportability and Transition
  • Knowledge of ITIL and experience in embedding process improvements
  • Interpersonal skills with experience in building credibility
  • Proven ability to engage and deliver
  • Enthusiastic and creative approach to problem solving
  • Demonstrated ability to work multiple assignments simultaneously

How to Apply:

Click Here to Apply