Versa Networks Jobs – Versa Networks Schedule to hire Support Engineer in Bangalore for At least 5+ years of relevant experience. Bachelor’s/Master’s degree in IT/ Computers can apply for this position. We are looking for Support Engineer with Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision.
|Company Name||Versa Networks|
|Job Role||Support Engineer|
|Qualification||Bachelor’s/Master’s degree in IT/ Computers|
Versa Networks Jobs Openings Description
To accomplish their primary goal of monitoring and troubleshooting computer and telecommunication networks and systems.
Expert level certification such as CCNA or equivalent level of experience will be preferred.
5+ years of relevant experience.
Roles and Responsibilities
- Monitor and take corrective actions for hosted environment.
- Troubleshoot customer reported issues.
- Incident/ticket lifecycle management
- Setting up infrastructure.
- Should have good understanding of IP Protocol/OSI /TCP stack
- Protocols: BGP/OSPF/IPSec/VPN technologies, CCNA level networking.
- Knowledge of MPLS.
- Experience managing, supporting and deploying network infrastructures.
- Strong ability to diagnose server or network alerts, events or issues.
- Understanding of common information architecture frameworks.
- Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision.
- Good oral and written communication skills, and ability to address conflict with others constructively.
- Ability to work in 24×7 rotational shifts.
- Experience of working in managed services role is added advantage.