eClerx Job Openings In Chandigarh As “Customer Operations – Executive”

eClerx Job Openings As “Customer Operations – Executive” In Chandigarh – Jobsdhost

eClerx Customer Operations – Executive job details are given below

Company Name: eClerx

Company URL: https://eclerx.com/

Experience: Freshers / Experienced

Qualification: Any Graduate

Location: Chandigarh

Role: Customer Operations – Executive

eClerx Customer Operations – Executive job Openings in Chandigarh Jobs Description

Position: Customer Operations – Executive

Skills / Experience Required

  • Perform quality audits of voice & non-voice interactions for global clients
  • Identify value-add opportunities in existing processes to improve customer experience
  • Learning from the second-level quality audits and provide recommendations for improvement across daily audits
  • Ensure established processes are implemented across projects

Required Expertise:

  • Proficient in Cantonese language
  • Excellent communication and interpersonal skills
  • In-depth knowledge of conducting process audits
  • Ability to quickly and efficiently assimilate process knowledge
  • Understanding of web technologies and cable setup

Eligibility Requirements:

  • Graduate (Fresher/Experienced) with a minimum of 1 year – 7 years of experience
  • Flexibility to work in Night Shifts (rotational shifts, graveyard shifts)

Benefits: We acknowledge that great people make a great organization. At eClerx,

  • You’ll have access to technical and management training courses;
  • You’ll learn directly from industry SMEs (Subject Matter Experts); our team leads love to mentor
  • Lastly, you will have the opportunity to learn best practices across different clients, industries and domains

How to Apply:

Click Here to Apply