eClerx Job Openings In Chandigarh As “Customer Operations – Executive”
eClerx Job Openings As “Customer Operations – Executive” In Chandigarh – Jobsdhost
eClerx Customer Operations – Executive job details are given below
Company Name: eClerx
Company URL: https://eclerx.com/
Experience: Freshers / Experienced
Qualification: Any Graduate
Location: Chandigarh
Role: Customer Operations – Executive
eClerx Customer Operations – Executive job Openings in Chandigarh Jobs Description
Position: Customer Operations – Executive
Skills / Experience Required
- Perform quality audits of voice & non-voice interactions for global clients
- Identify value-add opportunities in existing processes to improve customer experience
- Learning from the second-level quality audits and provide recommendations for improvement across daily audits
- Ensure established processes are implemented across projects
Required Expertise:
- Proficient in Cantonese language
- Excellent communication and interpersonal skills
- In-depth knowledge of conducting process audits
- Ability to quickly and efficiently assimilate process knowledge
- Understanding of web technologies and cable setup
Eligibility Requirements:
- Graduate (Fresher/Experienced) with a minimum of 1 year – 7 years of experience
- Flexibility to work in Night Shifts (rotational shifts, graveyard shifts)
Benefits: We acknowledge that great people make a great organization. At eClerx,
- You’ll have access to technical and management training courses;
- You’ll learn directly from industry SMEs (Subject Matter Experts); our team leads love to mentor
- Lastly, you will have the opportunity to learn best practices across different clients, industries and domains
How to Apply:
Click Here to Apply
