ACT Walk in Interview for as Retention Executive in Chennai

ACT Walk in interviewACT Schedule to hire Retention Executive for At least 1 – 6 years of relevant work experience in Retention role. Any Graduate / Any Post Graduate Can Apply for this Position. We are looking for Retention Executive with Should possess excellent communication and interpersonal skills.

Company NameAtria Convergence Technologies Ltd
Company URLhttps://www.actcorp.in/
Job RoleRetention Executive
Job LocationChennai
QualificationAny Graduate / Any Post Graduate
Experience1 – 6 years
Contact PersonMary (HR)
Walk in Date14th – 18th Sep 2021
Walk in Time9am – 12pm
Walk in AddressAtria Convergence Technologies Ltd,
TVH Belicia Towers, Tower 1, 10th floor, Block no 94,
MRC Nagar Chennai, Tamil Nadu – 600028
ACT Walk in
ACT Walk in

ACT Walk in interview Description

Roles and Responsibilities

ACT Fibernet Hiring for experienced Executive – Telecaller role (Retention – English Voice process)

Purpose of the Role

To ensure collection efficiency, contributing to company’s overall growth.

ACT Walk in interview Role Description

  • Responsible to call customer and remind for payment
  • Responsible to act as a bridge between field executives and team leaders
  • Responsible for constantly follow up Arrears payment
  • Work consistently to rectify billing error
  • Responsible for Analysis and feedback of unpaid accounts
  • Follow up for reactivation of inactive accounts

Key Result Areas

To contribute towards company’s profitability by ensuring 100% collection both in terms of customer and value resulting to a sustained business with desired customer satisfaction.

Work Experience

  • Should have minimum of 1 – 6 years of relevant work experience in Retention role (English Voice process)
  • Should have experience in Tele calling, Customer Care or taking calls – Outbound & Inbound. (Voice process)
  • Should have experience handling MIS or strong experience with MS excel, MS word
  • Should possess excellent communication and interpersonal skills.
  • Immediate Joiners or Max 15 days Notice period preferred
  • Language preferred – English & Tamil (Hindi, Telugu or Kannada would be an additional advantage)
  • Job Location : MRC Nagar
  • Week Off : 6 days working & 1 day rotational week off / Rotational Day shifts.
  • Age : Below 33

Please make sure that you have all the documents in place and attend the interview with the below documents :-

  • Pan Card
  • Aadhar Card
  • Driving License
  • X Certificate
  • XII Certificate
  • Graduation Certificate – UG/PG/Diploma/ITI
  • Current company offer letter
  • Last 3 months payslip
  • Relieving letter (Applicable if relieved already)

How to Apply:

Interested candidate walk in to the below mentioned address from 14th September – 16th September 2021 between 9.30 AM – 5.30 PM.

Walk in Address:

Interested candidate may walk in to the below mentioned venue for F2F interview

Venue Details: Atria Convergence Technologies Ltd,

TVH Belicia Towers, Tower 1,

10th floor, Block no 94,
MRC Nagar Chennai,

Tamil Nadu – 600028

Interview Date : 14th – 18th Sep 2021
Interview Timing : 9am – 12pm
Notice Period : Preferably Immediate Joiner / Max 15 days