Informatica Job Openings in Chennai as “Senior Customer Reliability Engineer”

Informatica Job OpeningsInformatica Schedule to hire Senior Customer Reliability Engineer in Chennai for freshers Bachelor’s degree in Computer Science or related technical field with 5+ years of industry experience. Bachelor’s degree in Computer Science can apply. We are looking for Team player who shares ideas and resources.

Company NameInformatica
Company URLhttps://www.informatica.com/in/
Job RoleSenior Customer Reliability Engineer
Job LocationChennai
QualificationBachelor’s degree in Computer Science or related technical field with 5+ years of industry experience.
Experience3+ Years
Informatica-Job-Openings
Informatica-Job-Openings

Informatica Job Openings Description

Knowledge & Requirements:
  • Diagnose and resolve technical inquiries related to Informatica’s Cloud software products.
  • Manage customer communications at all levels to maintain positive relationships.
  • Collaborate between Product Ops, Cloud Trust, and various other internal teams
  • Utilize information tools, training, and experience to provide a high level of customer satisfaction
  • Participate in problem escalation and call prevention projects to help customers and other technical specialists increase their efficiency with our products
  • Acquire specialized knowledge in specific Informatica Products
  • Liaise with Engineering and QA teams on technical discussions as required to ensure tracking and resolution of Change Requests
  • Participate in on-call rotations and shift staffing
Education & Experience: 
  • Bachelor’s degree in Computer Science or related technical field with 5+ years of industry experience
  • Strong experience in Linux OS architecture and scripting knowledge is a must
  • Hands-on experience and knowledge of Cloud hosting infrastructure – AWS, Azure, etc.
  • A solid understanding of Docker, Kubernetes, and other container technologies is highly preferred
  • Strong troubleshooting skills to keep our services highly available
  • Ability to work effectively and manage multiple customer issues simultaneously
  • Excellent written, verbal communication skills
  • A high degree of analytical and problem-solving abilities
  • Team player who shares ideas and resources

How to Apply:

Click Here to Apply