Angel Broking Jobs As “Lead Digital Initiative” in Mumbai

Angel Broking Jobs For Experienced As “Lead Digital Initiative” in Mumbai | – Jobsdhost

Angel Broking Lead Digital Initiative jobs details are given below

Company Name: Angel Broking

Company URL: https://www.angelbroking.com/

Experience: 3+ Years

Qualification: Any Graduate / Any Post Graduate

Salary: NM

Location: Mumbai

Role: Lead Digital Initiative

Employment Type: Full Time, Permanent

Angel Broking – Lead Digital Initiative jobs in Mumbai

Job Description

Position: Lead Digital Initiative

Requirements

This is a pivotal role in the Digital Revenue team at Angel Broking with a high visibility to senior leadership. We aim to deliver the most relevant product / business solutions to every customer, at the right time, and within the right context, driving customer curiosity and delight. Candidate would be responsible for defining, tracking, and improving key metrics and communicating business trends to stakeholders.

  • End to end project management skills
  • Responsible for leading insights for the NPS customer satisfaction program
  • Manage new customer satisfaction programs by introducing NPS for all product journeys
  • Develop a deep understanding of data and the DBMS systems in place (MSSQL knowledge is a must)
  • model data to create reporting infrastructure/dashboards for business process management and data mining
  • Manage customer surveys and engagement for better customer journey on the applications
  • Providing feedback to the stakeholders, developing dashboards for the same
  • Collaborate with cross-functional teams and develop a deep understanding of the business to ensure seamless experience for customers
  • Leverage business analytics to showcase the progress against goals and relevant metrics to senior management.

Primary Responsibilities:

  • End to end ownership of Net Promoter Score & driving the KPI for the same

Reporting Team

  • Reporting Designation: Product Business Head – Cross Sales (ABL_EB_191)
  • Reporting Department: Digital Communications (2508)

Required Skills:

  • 4+ years’ experience in the product / project management, digital business, Net promoter Score or allied verticals
  • You will model data to create reporting infrastructure/dashboards for business process management and data mining
  • Understanding the product Life cycle and sympathy towards customer pain points 
  • Understanding of Prototype/ Wireframe Design
  • Excellent organizational and data analysis skills; ability to derive actionable conclusions from large data sets and statistical studies.
  • Able to generate ideas and solve problems independently and consistently
  • Excellent interpersonal and communication skills – written and verbal, in English.

How to Apply:

Click Here to Apply