Konecranes Recruitment in Pune as CONSULTANT – SAP SD

Konecranes RecruitmentKonecranes Schedule to hire CONSULTANT – SAP SD in Pune for Freshers. Bachelor’s Degree or higher – B.Tech. /B.E., BCA, BSC comp Can Apply for this position. We are looking for CONSULTANT – SAP SD with Knowledge for SAP MM / FI will be an advantage & Deliver any other tasks as per superior’s instructions and guidance.

Company NameKonecranes
Company URLhttps://www.konecranes.com/
Job RoleConsultant SAP SD
Job LocationPune
QualificationBachelor’s Degree or higher – B.Tech. /B.E., BCA, BSC comp
Experience0 – 3 Years
Konecranes Recruitment
Konecranes Recruitment

Konecranes Recruitment in Pune Description

Your key responsibilities:

  • Exhibit Konecranes Core values and code of conduct into each action
  • Understand and handle incident management and Service Request process in a support environment for large number of users
  • Monitoring the SAP Systems daily and IDOCs of various interfaces with SAP.
  • Ability to troubleshoot end user’s issue and resolving as per expectation and if needed take help from peers.
  • Ensure ability to work on KPI based service delivery.
  • Aid in support process improvisation
  • Analyze the repetitive errors/Incidents and addressing the root causes to either reduce/ eliminate repetitive Incidents or enhance efficiency in handling those.
  • Develop healthy professional customer relationship
  • Ensure the KPIs like SLA, TAT, Ageing, Quality Audits, etc based on management’s expectations and guidance
  • Align and realign actions based on customers’ feedbacks, inputs from management
  • Prepare reports based on supervisor’s expectations
  • Deliver any other tasks as per superior’s instructions and guidance
  • Be flexible for on call support based on business needs
  • Knowledge for SAP MM / FI will be an advantage
  • Assist peers, superiors, other IT staff members in day to day activities whenever appropriate

What we expect from you:

  • Bachelor’s Degree or higher – B.Tech. /B.E., BCA, BSC comp
  • SAP Certifications in SD/MM specialisation area will be an advantage
  • Good technical background with some professional experience desirable.
  • Be highly motivated, hardworking and possess good time management and communication skills
  • Excellent written and spoken English
  • Ability to work and communicate effectively with a globally distributed team
  • Team player
  • Customer service attitude.
  • Awareness about ISO 14001, 45001 requirements

Competencies and Skills Required:

0-3 years of experience in IT industry working in global support or business process monitoring environment. Exposure to SAP IDOC monitoring and error handling is highly desired.

  • Nice to have earlier exposure in IT Support / Rollout / Implementation projects
  • Exposure on SAP SD Pricing, Output Determination, Stock Transfer Order, Consignment process.
  • Must have good understanding/ hands-on exposure on SAP IDOC monitoring and IDOC Trouble shooting experience.
  • Sound knowledge of SD related areas like STO, Account Determination, Mass Data changes, Output determination, Pricing, Consignments, 3rd Party Sales process Invoicing etc.
  • Must have good integration knowledge with other modules mainly MM/SD/PP/FI-CO.
  • Knowledge of SAP IDOC monitoring will be a big plus
  • Knowledge about ITIL and ITSM tool(s) is preferred
  • English Communication skills – Verbal, Written
  • Team player
  • Customer service attitude
  • Customer oriented approach to ensure SAP end-user satisfaction.
  • Willing to work in shifts when necessary.
  • Excellent communication skills as the job requires daily interactions with colleagues based in different countries/locations.
  • Analytical and problem-solving techniques would help in improvising the process.
  • Exposure to Power Apps / RPA tools would be an advantage.

What we offer you?

  • Professional challenges in a big ERP program.
  • Insight to world class global IT Service Delivery
  • Competitive Salary
  • Work-Life balance
  • Innovative and dynamic working environment
  • Support of an excellent Global Core team and IT Service Delivery Team
  • Possibility to work in leading crane building company with leading technology

How to Apply:

Click Here to Apply